Privacy Policy
Last Updated: 04/08/2025
SebsCare Services is committed to protecting your privacy and ensuring the security of any personal information you provide when using our website. This policy outlines how we collect, use, store, and protect your personal data across all pages of our site, including:
Home, About Us, Our Services, Disability Services, Respite Care, Support Us, Careers, Contact Us, News & Blogs, Career and Job Board, and legal pages.
How We Use Your Information
We may collect the following types of information:
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Personal Information (e.g., name, email, phone number) through forms such as:
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Contact Us
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Apply Form (Career and Job Board)
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Support Us / Volunteer Sign-Up
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Service Requests for aged & disability services and respite assistance.
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Website Usage Data through cookies and analytics tools, including IP address, browser type, pages visited, and session duration
Information We Collect
We use the information collected for the following purposes:
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To provide personalised care information based on your service inquiry
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To respond to your queries and requests via the Contact Us and Apply forms
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To process volunteer interest and support requests
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To evaluate career applications via the Career and Job Board
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To analyse website usage and improve our services and user experience
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To send occasional updates or newsletters (only with your consent)
Cookies and Tracking
Our site uses essential cookies and analytics tools (e.g., Wix Analytics or Google Analytics) to collect usage data and improve performance. You can adjust your cookie preferences in your browser settings.
Third-Party Services
We may use third-party services such as:
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Wix (for site hosting and forms)
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Mail services (e.g., email marketing, recruitment)
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Analytics tools
These services only receive information necessary to perform their tasks and are required to comply with privacy obligations.
Data Security
We implement appropriate technical and organisational measures to protect your personal information. These include:
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SSL encryption
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Secure storage within Wix’s platform and its servers
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Access controls for sensitive information
Your Rights
Under the Australian Privacy Principles (APPs), you have the right to:
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Access the personal information we hold about you
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Request corrections to any inaccuracies
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Request deletion of your data (subject to legal requirements)
To make such a request, please contact us at:
📧 info@sebscareservices.com.au
📞 +61 410 181 624
Data Retention
We retain your data only as long as necessary for the purpose for which it was collected or as required by law (e.g., employment and medical regulations).
Children’s Privacy
Our website and services are not directed at children under the age of 16 without the involvement of a parent or guardian.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised date above.
Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy, please reach out through the Contact Us page.